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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

1966 Ryozenji, Myoko, Japan

Lotte Arai Resort, a family-friendly 5-star hotel, features 257 air-conditioned rooms with amenities such as premium bedding and laptop-friendly workspaces. Additional facilities include a fitness center, sauna, two restaurants, and free Wi-Fi throughout the property.

Rooms & Amenities

Rooms at Lotte Arai Resort offer comforts like flat-screen TVs, refrigerators, and private bathrooms with deep soaking bathtubs and bathrobes. Selected accommodations include options such as family rooms and studios, providing versatile choices for guests.

Dining Options

Dining options include Japanese cuisine and garden views at the two onsite restaurants, alongside à la carte and American breakfast options available each morning. A poolside bar contributes to the dining experience.

Leisure Facilities

Leisure activities at Lotte Arai Resort include skiing with ski passes and equipment rentals, as well as access to snowboarding and snow tubing. The hotel also features two spa tubs and a hot spring bath for relaxation.

Business & Local Activities

Business amenities include a 24-hour front desk, concierge services, and ticket assistance. The nearest access point for skiing and snowboarding is within walking distance, making it convenient for guests looking to enjoy outdoor activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Twin Room
Max:
2 persons
335 sq. feet 
Bed options:
2 Single beds
Mountain view
Shower
Heating
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Superior Connecting Quadruple Room
Max:
2 persons
670 sq. feet 
Bed options:
4 Single beds
Shower
Heating
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Superior Double Room
Max:
2 persons
250 sq. feet 
Bed options:
1 Double bed
Shower
Heating
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Myoko 4.2 mi
Airports
Matsumoto (MMJ) 81.9 mi
Toyama (TOY) 88.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Ski to door
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Water sports
  • Ski school
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Housekeeping
  • Ski equipment rental
  • Dry cleaning
  • Ski pass vendor
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Water slides
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach umbrellas
  • Karaoke
  • Entertainment
  • BBQ facilities
  • Spa & wellness center
  • Sauna
  • Hot spring bath
  • Open-air bath
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

1966 Ryozenji, Myoko, Japan
Map view
1966 Ryozenji, Myoko, Japan

Reviews and Ratings <br />

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
8.2/10
Great
Rooms
7.6
Location
6.4
Service
6.6
Dining
5.0
Guest reviews
8.2/10
based on 5 reviews
8.5
8.5/10 based on 580 reviews
Justin
United Kingdom, January  2025
6.6/10

The resort has a stunning castle-like appearance and large, comfortable family rooms. The skiing experience is fantastic with great powder, and the onsen is a highlight. However, the dining options are uninspiring and transportation to nearby attractions could be improved. Overall, it offers good value for those looking for family skiing, but food and transport need attention.

Rooms
9.0
We had a huge family room with two queen beds, and the beds were unbelievably comfortable.
Service
6.0
The service was decent, but the bus schedule to town was infrequent.
Location
5.0
The resort is quite remote, making it hard to access other attractions without a car.
Dining
5.0
Dining options were limited and became repetitive, though the Japanese restaurant offered good food.
Facilities
8.0
The onsen and additional activities like the climbing wall and swimming pool were great, but some facilities had extra charges.
Samuel
United Kingdom, January  2025
5.2/10

My stay at the resort was quite mixed. The skiing experience was fantastic, especially after fresh snowfall, and the facilities are modern and enjoyable. However, the service was lacking, and the overall dining options left much to be desired. Overall, while there are excellent amenities, the resort could improve its food quality and service experience significantly.

Rooms
6.0
The rooms were decent but somewhat dated, lacked USB plugs, and bore the weight of high pricing without providing commensurate luxury.
Service
5.0
The service was quite disappointing, with staff showing minimal initiative to assist during check-in, and a general lack of attentiveness throughout my stay.
Location
5.0
Located on the edge of suburbia, the resort's location is convenient for skiing but lacks nearby dining options, making it difficult without transportation.
Dining
5.0
Dining options were quite limited, and the quality was subpar, especially given the overall high prices charged for meals.
Facilities
7.0
The facilities are otherwise well-maintained, with great Wi-Fi and modern amenities, although the charges for certain activities within a resort setting seem excessive.
Nigel
United Kingdom, December  2024
7.0/10

Overall, my experience at Lotte Arai was a bit of a mixed bag. The skiing is fantastic for experts, especially in tree runs, but the limited terrain and early lift closures were disappointing. The resort itself is luxurious, with spacious and clean rooms, and the onsen facilities were a perfect way to unwind after skiing. However, it's quite remote, lacking the authentic Japanese cultural experiences found in other regions. I'd consider returning, but my wife, a beginner, would not share the same enthusiasm.

Rooms
8.0
The rooms were spacious and impeccably clean with comfortable beds. However, I did find the ski locker area to be a bit chaotic.
Service
7.0
Service was prompt and helpful; staff seemed eager to assist, but it felt a bit stiff at times.
Location
5.0
The location is quite remote, which makes it hard to genuinely experience the local culture and food.
Dining
6.0
Dining options were pricey given the limited competition, and while the Korean restaurant was a good find, most other options felt expensive for what they offered.
Facilities
9.0
The onsen facilities are a highlight and a fantastic way to relax after a day on the slopes.
Frank
United Kingdom, October  2024
8.2/10

Staying at Lotte Arai Resort was an unforgettable experience for our family. The hotel itself is stunning, with spacious and comfortable rooms. However, the dining options left something to be desired, with a limited menu at the restaurants. We thoroughly enjoyed the swimming pool and the fantastic onsen facilities. Overall, it’s a great place for families, but I wish there were more frequent shuttles to the nearby village for dining out.

Rooms
9.0
Our adjoining rooms were spacious and very comfortable, making our stay even more enjoyable.
Service
7.0
We appreciated the free shuttle service to the local village, although it could be more frequent.
Location
9.0
The resort is conveniently located, with a beautiful view of the slopes and easy access to skiing.
Dining
6.0
The dining choices were a bit limited and could use some improvement for variety.
Facilities
10.0
We loved the onsen and swimming pool; the facilities were well-maintained and added to our enjoyment.
Kate
United Kingdom, October  2024
6.8/10

We had an amazing time skiing for the first time, with gorgeous accommodations and scenic walking trails nearby. While the food was a bit pricey, we enjoyed the indoor activities available for the kids. However, there were some frustrating experiences with long wait times for the gondola and mediocre food quality. Overall, it was a memorable family trip, and we can't wait to return!

Rooms
6.0
The rooms were quite basic but clean, though we occasionally smelled cigarette smoke. They lacked some comfort elements, making it a little difficult to adjust the temperature.
Service
9.0
The service provided was really commendable, especially given the circumstances. Though there were a few hiccups, the staff was attentive and made us feel welcome.
Location
8.0
The resort is conveniently located near ski lifts and some beautiful walking trails. However, it does feel a bit isolated, which could be a downside for some.
Dining
5.0
Dining options weren't impressive; many dishes tasted cheap and the variety was limited. Pricing felt excessive for the quality.
Facilities
7.0
We loved the indoor rock climbing and trampoline, which kept the kids busy. The overall resort facilities were decent but could use some upgrades.
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Rooms and Guests2 Guests, 1 Room